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Case Study

Improving onboarding efficiency by 80%

The world's second largest drinks company reduced the time for people to be verified as trained, safe and capable from 10 weeks to two.

By breaking procedures down into a series of verifiable steps, Benchmax ensured that supervisors could assess and verify the capability of line workers at pace, at the point of execution or remotely.
The Background

The second-biggest food & drinks manufacturer globally

For a multinational corporation, being on top of standards across operations is vital. During COVID-19 up to 45% of trained staff were unavailable, as they needed to shield, self-isolate or recuperate from COVID-19. This resulted in a need to recruit, train and ensure compliance with best practices and the capability of new hires, at an accelerated pace, to keep production lines running efficiently.
The Challenge

Ensuring quality standards

To maintain consistency and quality of product, the company needed to ensure existing standards were met. This included verifying all new personnel were using the appropriate best practices, trained and verified to the company requirements before being deployed onto the factory production lines.
The Solution

Onboarding at pace

By breaking procedures down into a series of verifiable steps, Benchmax ensured that supervisors could assess and verify the capability of line workers at pace, at the point of execution or remotely.

Workers were able to read and sign off understanding of all required SOPs, SWPs and key technical documentation, pertinent to their roles.
How THEY did it

Increased Onboarding Efficiency by 80%

Breaking down training into verifiable steps

Allowing the team to break down processes into a sequence of measurable actions, the system guaranteed that supervisors could evaluate and confirm the proficiency of frontline workers swiftly, whether on-site or from a remote location.

Access wherever & whenever it was needed

New starts were able to access training material remotely and from any device. Allowing them to read all required SOPs, SWPs and key technical documentation relevant to their specific role.

In-house upskilling and gap identification

Crucially,they were able to highlight any gaps ahead of shifts starting, giving both supervisors and frontline staff the opportunity to train existing members in additional roles.

Provided structure, acceleration and visibility of new person onboarding that we have never had before. (Global Supply Chain Lead – Multinational food & Drink Corporation)

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