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Operational Assurance

Close the gap between policy and what actually happens.

Management systems, risk assessments, audits and training define what should happen. Sysmax verifies whether critical work is being performed correctly in the workplace.

Management Systems
Risk Assessments
Training
Verified Performance

Training completion is not competency. A completed risk assessment is not a controlled risk. Documented procedures are not verified execution.

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Why is so much still going wrong?

Process exists. The missing evidence is whether it is being applied.

Across energy, process industries and manufacturing, incidents, rework, quality failures and avoidable downtime continue despite sustained investment in systems, audits and training.

👥

Competent People

Can the right people perform the work competently?
🎯

Controlled Risk

Are critical risks being actively controlled?
✓

Verified Execution

Are critical procedures being executed correctly?

The three pillars of operational assurance.

What Sysmax changes

From passive records to active operational assurance.

⚠

Proactive Risked Impact Alerts

Know when critical controls, competencies or mandatory procedures are not being followed. Tiered notifications alert workers, supervisors and leaders according to the operational risk created.

🎯

Reduce Risk Through Continuous Control Verification

Risk is controlled when the protocols and controls designed to manage it are consistently applied—every shift, at every site.

👥

Prove Workforce Competency

Verify that the right people, with the right capability, are ready to perform the work safely and correctly at the point of action.

⚙

Reduce Incidents and Rework

Address the causes of operational failure by connecting competency, control deployment and correct procedure execution.

The Bridge Between HR and Operations

Capability is built in HR. Performance is proven in Operations.

HR develops the workforce. Operations depends on people applying the right controls, procedures and competencies to deliver safe, efficient and compliant outcomes.

What HR platforms establish

  • Training and certification records
  • Employee and role data
  • Learning completion and expiry
  • Workforce lifecycle management

What Operations must prove

  • Competency at the point of work
  • Critical controls actively deployed
  • Procedures executed correctly
  • Evidence that stands up when it matters
One Company. Three Connected Capabilities.

Built for how work actually happens.

Benchmax

Operational Compliance, Risk & Competency

Manage policies, controls and risk assessments while continuously verifying whether requirements are being applied across sites and shifts.

Casmax

4D Competence Assurance

Build assurance around what roles must actually do—knowledge, skills, behaviours and experience—connecting readiness to performance.

Sawmax

Testing, Simulation & eLearning

Turn tested findings into corrective actions and measurable performance uplift across the workforce.

Core Market Focus

Two operating ecosystems. One assurance platform.

Energy & Process Industries

Oil & GasLNGPetrochemicalsChemicalsRefiningCOMAH / MAH / Seveso
  • Process safety and barrier management
  • Safety-critical competency
  • Critical control verification
  • Duty-holder and regulator assurance
  • Human performance and procedure execution

Manufacturing

Food & BeverageFMCGGeneral ManufacturingPharmaceutical
  • Standard work and SOP execution
  • Quality, rework and downtime reduction
  • Role-based workforce capability
  • Consistent deployment across sites and shifts
  • GMP and quality assurance where applicable
What's at Stake

Human performance determines operational performance.

Energy & Process Industries

Human and organisational factors are recognised as critical contributors to process safety and well-control performance. Competency, procedure execution and supervision remain central to preventing major incidents.

$500K+
Potential hourly cost of unplanned downtime at large industrial operations.
Source: ABB Global Maintenance Survey, 2023.

Manufacturing

$1.4T
Annual downtime cost reported across the world's 500 largest companies—approximately 11% of revenues.
$125K
Average hourly cost of unplanned downtime reported by surveyed manufacturers.
Sources: Siemens True Cost of Downtime 2024; ABB Global Maintenance Survey 2023.
Manufacturing at International Scale

Operational disciplines connected across more than 100 sites.

GLOBAL FOOD &
BEVERAGE
CONFIDENTIAL CLIENT

Client identity protected in public marketing.

A leading global food and beverage manufacturer uses Sysmax internationally across operational disciplines, connecting workforce capability with the requirements of roles and work.

  • 14,500+ frontline workers
  • 100+ sites across multiple nations
  • Role-based competency and operational requirements
  • Integration alongside enterprise workforce and learning systems
Our Founding Market

Built through decades of energy and process-safety experience.

Sysmax's track record was established in oil, gas and high-hazard operations where competency, controls and evidence are integral to duty-holder assurance.

34
Years of operational experience
30
Years developing operational software
100+
Sites across multiple nations
Proven Principles. Adjacent Demand.

Interest beyond the core markets follows from the same operational challenge.

These are not presented as established sector deployments. They show where organisations see the relevance of the Sysmax model.

Defence

Completed pilot activity within a defence organisation, with identity protected.

Chemicals

Active interest from a global chemicals organisation, with a pilot planned.

Utilities

Interest from water and gas transmission organisations based on Sysmax's energy and operational assurance track record.

Who We Serve

Built for leaders accountable for operational outcomes.

Operations & Risk Leaders

You run the operation. We verify it is being executed correctly.

Your systems show training was completed and audits passed. Sysmax provides continuous evidence that critical controls, procedures and competencies are being applied on this shift, at this site.

  • Continuous operational compliance verification
  • Risked Impact Alerts
  • Early identification of deviation and rework
  • Evidence for assurance and customer audits
Process Safety & HSE Directors

Your safety case needs more than a training record.

For MAH environments, COMAH duty holders and PSM operators, Sysmax evidences that competent people are applying critical controls and procedures.

  • Safety-critical competency assurance
  • Barrier and SCE ownership
  • Bow-tie roles linked to competency
  • Process safety leadership frameworks
Work With Us

Two partnership channels. One shared purpose.

HR Technology Platforms

Your platform initiates. Sysmax verifies 24/7.

Leading HR platforms manage the employee lifecycle. Sysmax adds the operational assurance layer, connecting workforce and learning data to verified performance.

  • API integration
  • Referral and co-branded models
  • Joint go-to-market enablement
  • Hire to verified performance
Risk, Safety & Assurance Consultancies

You identify the gap. Sysmax helps close it.

When advisers identify gaps in operational assurance, competency or procedure execution, Sysmax provides a platform for sustained evidence and improvement.

  • PSM, COMAH, Seveso III and OSHA support
  • Continuous evidence layer
  • Aligned leadership competency frameworks
  • Referral, integration and managed service models
What Our Clients Say

Trusted by operational leaders.

“Sysmax achieves what five of our existing tools do—and does it better than all of them.”

HEAD OF SAFETY
Major Renewable Energy Company

“Training time reduced by 80%. New starts rapidly demonstrated they could execute their role safely and efficiently.”

DIRECTOR
Global Food & Drink Company

“Sysmax has ensured we passed multiple regulatory and internal audits with ease.”

ENGINEERING MANAGER
Major Oil & Gas Company
Supporting Evidence — Focused Sources

A concise evidence base for the two core markets.

Energy & Process Industries

IOGP human-performance and well-control publications recognise the importance of procedure execution, competence, supervision and organisational factors in process-safety outcomes.

IOGP Well Control Programme; IOGP Report 810—Human Performance Framework.

Industry maintenance research reports that unplanned downtime at large industrial operations can exceed $500,000 per hour.

ABB Global Maintenance Survey, 2023.

Manufacturing

The world's 500 largest companies are reported to lose $1.4 trillion annually to downtime, equivalent to approximately 11% of revenues.

Siemens True Cost of Downtime, 2024.

Surveyed manufacturers report average unplanned downtime costs of $125,000 per hour, with two-thirds experiencing unplanned outages monthly.

ABB Global Maintenance Survey, 2023.

All figures are drawn from published industry sources and do not represent proprietary Sysmax client data. Adjacent-sector interest is described as pipeline or applicability and not as established deployment evidence.

Move from compliance on paper to performance in practice.

See how Sysmax closes the operational assurance gap—every day, on every site.

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